Orders & Shipping

We offer Free worldwide shipping for all orders! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible. We are taking extra precautionary measures to make sure that your package & product are sanitized and clean. Please know that holidays or delays from local delivery companies might impact overall delivery times.

How Long will my order take to ship?

Your order will be shipped from our warehouse within 1 to 3 business days.
You will get fast and reliable shipping with tracking in Europe and North America.

CountryDelivery time
France5 to 7 business days
U.S.A.5 to 8 business days
Britain 5 to 7 business days
Spain5 to 7 business days
Germany5 to 7 business days
Italy5 to 7 business days
Other5 to 10 business days

*Due to covid, small delays are possible depending on the country and local postal service availabilities.

How to track my order?

Once your order has been shipped, you will receive a tracking number by email. You can always check the status of delivery on the following page: Track your order

If you have not received a tracking number, please contact us at with your order number. Our team will get back to you with an update.

Can I cancel my order once it has been placed?

Unfortunately, we are not able to cancel an order if it has already been shipped. However, you can return the package to us after it has been received. It should be returned to us unused within 30 days.

What do I do if I have entered an incorrect address?

Ensure you review all your details correctly before submitting your order. Please notify us immediately via email if there is any incorrect information with your order within 24 hours of placing it. Changes are not guaranteed as once an order is shipped, you are unable to make any changes to it.

Customers are responsible for providing accurate billing and shipping information. is not liable for any incorrect information provided by you while placing the order. If the package is returned to Slimsenora due to an unsuccessful delivery because of wrong information provided by you, then you may be responsible for new shipping costs.